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Terms of Use

Effective Date: 2024-10-20

Welcome to cycleshoreca.com, an e-commerce platform operated by CYCLES MARKETING LIMITED. By accessing or using our website, you agree to comply with and be bound by the following Terms of Use. These terms govern your access to and use of the site, including any content, functionality, and services offered on or through cycleshoreca.com. If you do not agree to these terms, you must not use our website.

1. General Conditions

  • You must be at least 18 years of age or the legal age in your jurisdiction to use our website and make purchases.
  • We reserve the right to refuse service or cancel orders at our discretion, including for violations of these Terms of Use or fraud.
  • Your use of the website is subject to all applicable laws and regulations.
  • We may modify these Terms of Use at any time, and such changes will take effect once posted on the website. Continued use of the website after changes have been made will constitute acceptance of the new terms.

2. Products

Our site offers a range of high-quality ceramic tableware, including but not limited to teapots, cups, and dishes ("Products").

  • We aim to provide accurate descriptions and images of our products. However, slight variations in color, size, or shape may occur due to the handmade or unique nature of some items.
  • Products are offered based on availability, and we reserve the right to discontinue any product at any time without notice.

3. Pricing and Payment

  • All prices listed on cycleshoreca.com are in USD unless otherwise stated, and include applicable taxes based on your shipping destination.
  • We strive to ensure that all pricing information is accurate. In the event of a pricing error, we reserve the right to cancel any orders affected by such errors.
  • Payment methods accepted include credit cards and PayPal.
  • Full payment is required at checkout to complete the purchase. Orders will not be processed until payment is received.

    • 4. International Orders

    We are proud to ship our products worldwide. Please note the following for international orders:

    • Customers are responsible for any import duties, taxes, or customs fees that may apply in their country.
    • Shipping times may vary based on the destination and customs processing. We are not responsible for delays due to customs clearance or issues related to local postal services.

    5. Shipping and Delivery

  • • Shipping costs and estimated delivery times will be displayed at checkout based on your location.
  • • We strive to process and ship orders within 10 business days. You will receive an email notification with tracking information once your order has shipped.
  • • We are not responsible for delays caused by shipping carriers or for lost/damaged packages. If your package is delayed or missing, please contact us for assistance.

    • 6. Returns and Refunds

    We want you to be completely satisfied with your purchase. If you are not, you may request a return or exchange under the following conditions:

    • Returns must be requested within 7 days of receiving your order.
    • Products must be in unused, original condition, and in their original packaging.
    • Return shipping costs are the responsibility of the customer, except in cases of damaged or incorrect products.
    • Once we receive and inspect the returned product, we will issue a refund (minus original shipping costs) to the original payment method.

    7. Intellectual Property

    All content on cycleshoreca.com, including but not limited to text, images, logos, product designs, and website design, is the property of CYCLES MARKETING LIMITED or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or use any of our content without express written permission.

    8. User Accounts

    To place an order or access certain features of the website, you may need to create a user account.

    • You are responsible for maintaining the confidentiality of your account information and password.
    • You agree to provide accurate, current, and complete information during the registration process.
    • You are responsible for all activities that occur under your account, and you must immediately notify us of any unauthorized use or breach of security.

    9. Contact Information

    For any questions or concerns about these Terms of Use or your order, please contact us at: info@cycleshoreca.com